Anna Kuzma | There are a few effective ways of engaging a potential client or user, and among them is building an online community forum. Apart from building interaction, it can also play the role of a feedback hub and serve as a helpdesk software for your support team.
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Danila Akashau | There are dozens of Feedback Management Tools on the market today and it’s really hard to decide which kind of feedback software to go with. In this article, we’ll try to make things clearer and give you a better understanding of what kind of Feedback Software will better fit your company.
Anna Kuzma | Not so long ago, a quality product or competitive pricing was enough to keep customers around. But today, businesses are listening to their market and becoming more and more customer-centric.
Anna Kuzma | Everywhere you look people are making predictions on what customer service will be like in 2019. But quite often they are missing the key component.
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