Parlez aux clients en utilisant Chat en direct Messageries

Convertissez les visiteurs en clients réels avec le widget de chat en direct et les messageries populaires en utilisant le cloud ou logiciel auto-hébergé construit avec php

Communiquer en utilisant les canaux populaires

FB Messenger

Viber

Instagram

WeChat

Line

Commencer

Ne ratez plus jamais vos clients

Tout appareil

Vos clients peuvent utiliser tout appareil pour contacter le support technique

Toute plate-forme

Intégrer dans IOS, Android, l'application web pour fournir un support sur site ou dans l'application

La plupart des langues

Localisé dans plus de 5 langues pour offrir un support multimarque et multilingue

Commencer

Une meilleure expérience de communication

Soyez là où se trouvent vos clients. Intégrez le chat en direct à WhatsApp, FB Messenger, Instagram, Telegram, Viber, WeChat, Line ou Vkontakte. Gérez toutes vos communications avec les clients depuis un seul tableau de bord et créez des chatbots. Recueillez les informations d'identification de l'utilisateur et les détails de la demande, même lorsque vous êtes hors ligne.

Le Chat en direct est génial lorsqu'il est Marqué

Montrez à vos agents des avatars pour personnaliser votre support

Couleurs de la marque, styles et type du widget

Personnaliser le bouton du widget pour afficher les messageries requises

Chat en direct pour les équipes d'assistance et de service à la clientèle

Génération de prospects Acquérir des prospects à partir de votre site Web ou de votre application
Messageries ciblées Suivre l'activité des utilisateurs en arrière-plan afin de déclencher des actions
Soutien continu Support 24/7 grâce aux automatismes
Améliorer la performance de l'équipe Mesurer l'activité de chat et la performance des agents

Démarrer un essai gratuit

Faites évoluer et automatisez votre Live Chat avec Omnichannel Chatbot

Fournissez une assistance 24 heures sur 24 et 7 jours sur 7 et renforcez le libre-service des clients en utilisant le chatbot linéaire UseResponse. Créez facilement des chatbots pour différents messagers.

Obtenez plus avec UseResponse

Pièces jointes

Assignations d'agents

Les réponses standards

Analytiques

Taux de satisfaction

Push Notifications

Single Sign-on

Automatisation

Sans Spam

Historique des chats

“UseResponse est un excellent outil de travail. Le soutien est fourni rapidement et efficacement. Leur logiciel de chat en direct est si flexible que presque tout ce que vous voulez faire peut être fait avec l'automatisation. Ils prouvent également des améliorations opportunes et importantes pour notre instance installée php.”

Matt Wilson

Architecte d'intégration, YellowFin BI

Commencer

Notre écosystème de soutien

Feedback

Collectez des voix des clients pour les idées, questions, problèmes afin d’établir les étapes de développent

Base des connaissances

Diminuez la charge sur le service de soutien grâce à une base confortable des connaissances

Logiciel d'assistance

Installez le système de tickets et les règles des notifications issus de site, widget ou de mail

UseResponse AI Live Chat Software FAQs

Can Live Chat be integrated with various messaging platforms like WhatsApp and Facebook Messenger?

Absolutely, our Live Chat Software seamlessly integrates with popular messaging platforms including WhatsApp, FB Messenger, and more, allowing you to centralize communications and engage with customers on their preferred channels.

Is the Live Chat widget customizable to match my brand identity?

Yes, you can fully customize the Live Chat widget, including colors, styles, and avatars, to ensure it aligns perfectly with your brand's visual identity and enhances user experience.

How does Live Chat support global customer bases?

Our Live Chat Software supports multiple languages, making it an ideal solution for businesses looking to provide support and engage with a global audience.

Can Live Chat help in reducing response times and improving support efficiency?

Definitely, Live Chat facilitates instant communication, enabling your team to address customer inquiries swiftly, which significantly improves response times and overall support efficiency.

Can Live Chat provide analytics to track agent performance and customer satisfaction?

Yes, our Enterprise Live Chat Software includes comprehensive analytics features that enable you to monitor chat activity, agent performance, and measure customer satisfaction, helping you optimize your support services continuously.

AI Live Chat Software

Connect Instantly, Support Seamlessly with UseResponse

Transform your customer interactions with UseResponse's LiveChat Software. Designed for teams that prioritize seamless communication and efficiency, our platform ensures you're always connected to your customers. Experience unmatched flexibility, comprehensive integrations, and customizable options that cater to your unique brand identity. With UseResponse, you're equipped to provide real-time support, foster customer relationships, and drive satisfaction, all without the stress of hidden costs.

Enhancing Customer Experiences with UseResponse LiveChat Support Software

Streamlined Support Operations

Simplify your support workflow with our LiveChat Software. Centralize all customer communications, reduce response times, and increase efficiency across your support team.

Instant Connectivity

Connect with your customers instantly, wherever they are. Our LiveChat ensures no customer query goes unanswered, building stronger relationships and trust.

Global Customer Support

Break down language barriers and provide global support with our multi-lingual LiveChat platform, making every customer feel at home.

Customized & Personalized Interactions

Create a unique chat experience with personalized greetings, agent avatars, and customized chat widgets that reflect your brand’s identity.

Always-On Service

Ensure your customers always have access to support with our LiveChat, equipped with intelligent chatbots for 24/7 service.

Comprehensive Support Suite

Equip your team with a full suite of tools including analytics, canned responses, and automated workflows to enhance every customer interaction.

Transforming Communication with Enterprise LiveChat Software

Multi-Channel Support

Centralize your customer interactions by integrating with leading messaging platforms like WhatsApp, FB Messenger, and more, ensuring you're where your customers are.

Universal Accessibility

Guarantee constant accessibility for your customers across any device and platform, providing consistent support whether on iOS, Android, or the web.

Multilingual Capability

Break down language barriers with multilingual support, catering to a global audience and enhancing customer experiences across different regions.

Personalized Branded Communication

Elevate your customer service with personalized chat experiences, featuring branded interfaces, agent avatars, and capabilities to collect offline messages.

Comprehensive Support Team Features

Leverage features like lead generation, targeted messaging, and 24/7 automation to enhance support efficiency and agent performance.

Chatbot Automation

Provide round-the-clock support and self-service options with easily programmable chatbots, enhancing customer service without increasing workload.

Extended LiveChat Functionalities

Enrich your live chat capabilities with additional features like attachments, satisfaction ratings, spam protection, and a comprehensive chat history, ensuring a robust support system.

Optimizing Engagement Across Key Teams with AI Live Chat Software

Customer Success Teams

Enable Customer Success Teams to leverage insights from LiveChat interactions to tailor customer journeys, ensuring long-term satisfaction and loyalty.

Customer Support Teams

Enhance your Customer Support Teams' efficiency with LiveChat, allowing them to provide timely and effective solutions, thereby improving customer service.

Technology Teams

Provide your Technology Teams with the tools to seamlessly integrate LiveChat into your service platforms, enhancing support capabilities and tech infrastructure.

Transform Your Customer Interactions with UseResponse AI Live Chat

Unlock the full potential of direct customer communication with UseResponse's AI LiveChat Software. Experience a platform that not only brings you closer to your customers but also streamlines your support operations, making every interaction more effective and personal. Start your journey to enhanced customer engagement and satisfaction today.

Enhance Your Customer Conversations

Link to Demo Page