Hablar con los clientes mediante el chat en directo

Convierta a los visitantes en clientes reales con el widget de chat en vivo y los mensajeros populares utilizando la nube o el software de chat en vivo local construido en PHP

Comunicarse a través de los canales más populares

FB Messenger

Viber

Instagram

WeChat

Telegrama

Line

Empezar

No vuelva a perder a sus clientes

Cualquier dispositivo

Sus clientes pueden utilizar cualquier dispositivo para ponerse en contacto con el servicio de asistencia

Cualquier plataforma

Integrar en IOS, Android, aplicación web para proporcionar soporte in situ o in-app

La mayoría de las lenguas

Localizado a más de 5 idiomas para ofrecer soporte multimarca y multilingüe

Empezar

Mejor experiencia de comunicación

Esté donde están sus clientes. Integra el software de chat en directo con WhatsApp, FB Messenger, Instagram, Telegram, Viber, WeChat, Line o Vkontakte. Gestiona todas las comunicaciones con tus clientes desde un único panel de control y crea chatbots. Recoge las credenciales de los usuarios y los detalles de las solicitudes incluso cuando no estés conectado.

El chat en vivo es estupendo cuando tiene marca

Muestre a sus agentes avatares para personalizar la asistencia

Colores de la marca, estilos y tipo del widget

Personalizar el botón del widget para mostrar los mensajeros necesarios

Chat en vivo para los equipos de atención al cliente y de servicio técnico

Generación de clientes potenciales Adquirir clientes potenciales desde su sitio web o aplicación
Mensajes específicos Seguimiento de la actividad de los usuarios en segundo plano para desencadenar acciones
Apoyo continuo Proporcionar soporte 24/7 utilizando automatizaciones
Mejorar el rendimiento del equipo Medir la actividad del chat y el rendimiento de los agentes

Más información

Iniciar prueba gratuita

Escala y automatiza tu chat en vivo con un chatbot omnicanal

Proporcione soporte 24/7 y potencie el autoservicio del cliente usando los chatbots lineales UseResponse. Cree fácilmente chatbots para varios mensajeros.

Más información

Obtenga más con UseResponse

Anexos

Asignación de agentes

Respuestas estándar

Analítica

Calificación de la satisfacción

Notificaciones Push

Inicio de sesión único

Automatización

Sin spam

Historia del chat

“Es genial trabajar con UseResponse. El soporte se proporciona de forma rápida y eficiente. Su software de chat en vivo es tan flexible que casi todo lo que quieres hacer se puede hacer con la automatización. También prueban mejoras oportunas e importantes para nuestra instancia instalada en php.”

Matt Wilson

Arquitecto de integración, YellowFin BI

Empezar

Nuestro ecosistema de apoyo

Feedback

Recoger votos para ideas, preguntas, problemas con el fin de establecer etapas de desarrollo

Base de conocimiento

Disminuir la carga sobre el servicio de soporte gracias a una base confortable de conocimiento

Mesa de ayuda

Instalar el sistema de tickets y las reglas de notificaciones desde el sitio web, widget o correo electrónico.

UseResponse AI Live Chat Software FAQs

Can Live Chat be integrated with various messaging platforms like WhatsApp and Facebook Messenger?

Absolutely, our Live Chat Software seamlessly integrates with popular messaging platforms including WhatsApp, FB Messenger, and more, allowing you to centralize communications and engage with customers on their preferred channels.

Is the Live Chat widget customizable to match my brand identity?

Yes, you can fully customize the Live Chat widget, including colors, styles, and avatars, to ensure it aligns perfectly with your brand's visual identity and enhances user experience.

How does Live Chat support global customer bases?

Our Live Chat Software supports multiple languages, making it an ideal solution for businesses looking to provide support and engage with a global audience.

Can Live Chat help in reducing response times and improving support efficiency?

Definitely, Live Chat facilitates instant communication, enabling your team to address customer inquiries swiftly, which significantly improves response times and overall support efficiency.

Can Live Chat provide analytics to track agent performance and customer satisfaction?

Yes, our Enterprise Live Chat Software includes comprehensive analytics features that enable you to monitor chat activity, agent performance, and measure customer satisfaction, helping you optimize your support services continuously.

AI Live Chat Software

Connect Instantly, Support Seamlessly with UseResponse

Transform your customer interactions with UseResponse's LiveChat Software. Designed for teams that prioritize seamless communication and efficiency, our platform ensures you're always connected to your customers. Experience unmatched flexibility, comprehensive integrations, and customizable options that cater to your unique brand identity. With UseResponse, you're equipped to provide real-time support, foster customer relationships, and drive satisfaction, all without the stress of hidden costs.

Enhancing Customer Experiences with UseResponse LiveChat Support Software

Streamlined Support Operations

Simplify your support workflow with our LiveChat Software. Centralize all customer communications, reduce response times, and increase efficiency across your support team.

Instant Connectivity

Connect with your customers instantly, wherever they are. Our LiveChat ensures no customer query goes unanswered, building stronger relationships and trust.

Global Customer Support

Break down language barriers and provide global support with our multi-lingual LiveChat platform, making every customer feel at home.

Customized & Personalized Interactions

Create a unique chat experience with personalized greetings, agent avatars, and customized chat widgets that reflect your brand’s identity.

Always-On Service

Ensure your customers always have access to support with our LiveChat, equipped with intelligent chatbots for 24/7 service.

Comprehensive Support Suite

Equip your team with a full suite of tools including analytics, canned responses, and automated workflows to enhance every customer interaction.

Transforming Communication with Enterprise LiveChat Software

Multi-Channel Support

Centralize your customer interactions by integrating with leading messaging platforms like WhatsApp, FB Messenger, and more, ensuring you're where your customers are.

Universal Accessibility

Guarantee constant accessibility for your customers across any device and platform, providing consistent support whether on iOS, Android, or the web.

Multilingual Capability

Break down language barriers with multilingual support, catering to a global audience and enhancing customer experiences across different regions.

Personalized Branded Communication

Elevate your customer service with personalized chat experiences, featuring branded interfaces, agent avatars, and capabilities to collect offline messages.

Comprehensive Support Team Features

Leverage features like lead generation, targeted messaging, and 24/7 automation to enhance support efficiency and agent performance.

Chatbot Automation

Provide round-the-clock support and self-service options with easily programmable chatbots, enhancing customer service without increasing workload.

Extended LiveChat Functionalities

Enrich your live chat capabilities with additional features like attachments, satisfaction ratings, spam protection, and a comprehensive chat history, ensuring a robust support system.

Optimizing Engagement Across Key Teams with AI Live Chat Software

Customer Success Teams

Enable Customer Success Teams to leverage insights from LiveChat interactions to tailor customer journeys, ensuring long-term satisfaction and loyalty.

Customer Support Teams

Enhance your Customer Support Teams' efficiency with LiveChat, allowing them to provide timely and effective solutions, thereby improving customer service.

Technology Teams

Provide your Technology Teams with the tools to seamlessly integrate LiveChat into your service platforms, enhancing support capabilities and tech infrastructure.

Transform Your Customer Interactions with UseResponse AI Live Chat

Unlock the full potential of direct customer communication with UseResponse's AI LiveChat Software. Experience a platform that not only brings you closer to your customers but also streamlines your support operations, making every interaction more effective and personal. Start your journey to enhanced customer engagement and satisfaction today.

Enhance Your Customer Conversations

Link to Demo Page