Pricing
Try all solutions for free
Calculate Price for
Plan
Price for
-
+
agents
monthly
annually
$98 / month
Estimated Total -
$1416
$1176
More questions?
Contact us at support@useresponse.com or Chat with Us
Frequently Asked Questions
Is it possible to pay monthly?
You can pay monthly for the Cloud version, though when paying yearly you get 20% off the price. On-premise version goes only with yearly plan.
How does free trial work?
When you sign up for free trial you get access to all the features during 14 days. No credit card information required. At any point during the trial you can upgrade to any plan.
Can I test on-premise version on my servers?
No. As our system goes with open code, we don't provide access to it without the subscription. You can create trial account in Cloud as you will get exactly same features there.
What is support agent?
Support agent is operator who manages incoming requests. Administrator is also considered as support agent.
How do you calculate pricing?
We calculate pricing based on the number of support agents (operators) in the system. Also, we take into consideration if you take one of three solutions (Help Desk + Live Chat, Feedback or Knowledge Base) or a complete suite.
Are there any limits on requests, messages or users?
There are no limits. Though, our system has specific limitations on API requests and overall activity to prevent abnormal activity in the acount. So in this case, you will need to contact us for the private cloud plan.
The number of support agents equals the number of support channels of the same type.
What features do I get?
You get all the enterprise features in both Cloud and On-premise version. In order to remove our logos and mentions from emails of UseResponse, you need to purchase Branding removal.
Do you do custom development?
Yes. In case you have a specific use case, and miss some features, please contact us to negotiate the details.
