UseResponse On-Premise Help Desk Software
Test all the features of On-Premise Enterprise Help Desk. No credit card required.
What is On Premise Help Desk Software?
On-premise help desk software is a help desk tool that can be installed and deployed on the host servers.
On-premise help desk software is designed for collecting, organizing and managing customer and internal inquieries. Help desk software helps to bring conversations across different channels into a single place, track user requests in a form of tickets, faciliates communication with customers and ther customer support-related issues.
Help desk software can also be used for internal collaboration among team members in a company, and provides a way to track which issues have been resolved, which have not received replies, allows to escalate urgent issues, etc.
Besides On-Premise installation, you can also consider Cloud (SaaS) or Hosted Help Desk Deployment. Contact us for details.
Your Servers. Your Data. Your Control
Measure & Analyze Support Performance
Why Use UseResponse Self Hosted Ticketing System?
Customize the interface and settings according to your needs.
Get acess to open code to modify HTML/JS/CSS/PHP.
Store sensitive data on your servers, and have full access to the databases.
Store all your customers data and backups on your own servers for GDPR, HIPAA, ITAR or other compliance.
Safeguard and encrypt your data and control access in variety of ways (SAML, OAuth, LDAP SSO, etc.)
It requires less than 15 minutes to install and setup UseResponse Self-hosted help desk on your server.