Tim Robinson | Open Innovation has proven to be an excellent way to find solutions to the hardest problems by gathering the best product ideas that solve them.
Michal Leszczyński | Customer feedback emails are structured to get the recipients’ opinions on a particular subject regarding your business.
David Campbell | Customer feedback is an aspect of your business you cannot ignore. However, knowing how to translate it into actionable business strategies is crucial.
Maria Mladenovska | Saying ‘no’ to customers is something that product development teams often have to do. Learn how to say ‘no’ in a positive and polite way.
Anna Kuzma | Introducing UseResponse Feedback Portal can be a rare opportunity to change the habits of your customers, support, and development teams to reform the way of how the feedback is being collected and processed.
Anna Kuzma | In this article we’ve analyzed most commonly used practices and gathered useful tips for effective feature request management.
Anna Kuzma | To be customer-centric, enterprise companies should be able to globally quantify the feedback and work on the areas of improvement that provide internal and external feedback management.
Anna Kuzma | Feedback can be different and come from various sources. Get the list of 11 most useful channels of receiving feedback and learn how get the most of each of them.
Anna Kuzma | Given the importance of engagement and feedback to the customer experience, gamified feedback collection should be a standard part of every company’s strategy.
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