Dominic Beaulieu | UseResponse

10 Tips To Make a Memorable Live Chat Service

Customer Experience

Dominic Beaulieu | March 3, 2021May 25, 2021

Live chats particularly offer an amazing opportunity to provide your audience with customer service like no other. We’ve developed an ultimate guide with 10 practices on how to make a memorable live chat customer service.

How To Respond Positively To Customer’s Negative Feedback

Customer Experience

Dominic Beaulieu | November 21, 2019April 15, 2021

Although businesses are doing their best to keep the positive reviews coming, certain unavoidable circumstances could result in negative feedback. Knowing how to handle these bad reviews will ensure that you stay ahead of your competitors.