Anna Kuzma | In this article, you will learn how you can deal with negative reviews and what are the ways to eliminate the damaging effect caused by them.
Anna Kuzma | Getting feedback in the early stages of your business is extremely important. That’s because you don’t have much room to fail. Your team is small and you are operating on a limited budget. Therefore you need to learn what works, what doesn’t and what you should really focus on.
Anna Kuzma | There are a few effective ways of engaging a potential client or user, and among them is building an online community forum. Apart from building interaction, it can also play the role of a feedback hub and serve as a helpdesk software for your support team.
Anna Kuzma | Not so long ago, a quality product or competitive pricing was enough to keep customers around. But today, businesses are listening to their market and becoming more and more customer-centric.
Anna Kuzma | Everywhere you look people are making predictions on what customer service will be like in 2019. But quite often they are missing the key component.
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