Oleg Suvorov | UseResponse

Customer Service Software: Definition, Types, & Best Options To Optimize Client Support

Без рубрики

Oleg Suvorov | June 4, 2024June 4, 2024

Introduction Experts say that the new trend of 2024 is personalization and a human approach to client interactions. But what does this mean? With the rising number of online users, providing human assistance to everyone is almost impossible. Thus, businesses need effective practices to offer in-depth, yet automated customer service. This article will explore how […]

The Ultimate Guide to AI in CRM: Advantages & Use Cases

Artificial Intelligence

Oleg Suvorov | May 28, 2024May 28, 2024

Navigating the Future of Customer Management: The Ultimate Guide to AI in CRM Everything nowadays is fast-paced, so customers want quick, personalized service from businesses. Now, traditional CRM systems are great tools, but they can’t always keep up with these changing demands. That’s where Artificial Intelligence (AI) steps in. This guide will talk about AI […]